What happens if we do not pay a month?

You get a week of asking, and then the app goes read-only for parents until it is settled. Nothing is ever deleted and nobody is removed — and the health side, your messages, your security settings, the plan screen and the delete screen are never affected, at any point.

There are three ways out and all of them stay open while the app is held: pay it, move yourself to a smaller plan, or tell us. We would far rather write a month off than have a child stop getting their pocket money over a bill.

Moving to a smaller plan never removes a child or a parent. If the smaller plan has less room than you are using, you keep everyone and see a notice.